Security & Privacy
Security Measures
Data Protection
- Encryption: All sensitive data is encrypted at rest and in transit
- Secure Servers: Enterprise-grade infrastructure with 99.9% uptime
- Access Controls: Multi-factor authentication for administrative access
- Regular Audits: Security assessments conducted quarterly
Blockchain Security
- Smart Contract Audits: All contracts audited by third-party security firms
- Multi-Signature Wallets: Cold storage with multi-signature protection
- Transaction Monitoring: Real-time monitoring for suspicious activity
- Rate Limiting: Protection against abuse and spam
API Security
- API Key Management: Secure API key generation and storage
- Rate Limiting: Prevents abuse and ensures fair usage
- IP Whitelisting: Optional IP address restrictions
- Request Signing: Cryptographic signature verification
Privacy Protection
Data Collection
We collect only the minimum data necessary:
- Email Address: For account management and support
- TRX Address: For energy delivery
- Transaction Data: For service provision and analytics
- IP Address: For security and abuse prevention
Data Usage
Your data is used only for:
- Service Provision: Delivering energy to your address
- Support: Providing customer assistance
- Analytics: Improving our services (anonymized)
- Legal Compliance: Meeting regulatory requirements
Data Sharing
We do not sell or share your personal data except:
- With Your Consent: Explicit permission for specific purposes
- Legal Requirements: When required by law
- Service Providers: Trusted partners for essential services
Compliance
Regulatory Compliance
- GDPR: European data protection regulations
- CCPA: California consumer privacy laws
- Industry Standards: Following blockchain security best practices
Certifications
- SOC 2 Type II: Security and availability controls
- ISO 27001: Information security management
- Regular Penetration Testing: Third-party security assessments
Best Practices
For Users
- Secure Your Wallet: Use hardware wallets when possible
- Verify Addresses: Double-check recipient addresses
- Keep Private Keys Safe: Never share private keys
- Use Strong Passwords: For account access
For Developers
- API Key Security: Store keys securely
- Request Validation: Validate all inputs
- Error Handling: Implement proper error handling
- Rate Limiting: Respect API rate limits
Incident Response
Security Incidents
- 24/7 Monitoring: Continuous security monitoring
- Incident Response Team: Dedicated security team
- Transparency: Public disclosure of significant incidents
- User Notification: Prompt notification of affected users
Reporting Security Issues
- Bug Bounty Program: Rewards for security researchers
- Responsible Disclosure: Coordinated vulnerability disclosure
- Contact: security@tron-energy-rental.com
Transparency
Open Source
- Code Audits: Public code reviews
- Community Feedback: Open to community suggestions
- Regular Updates: Transparent about changes
Public Information
- Service Status: Real-time status updates
- Performance Metrics: Public performance data
- Security Updates: Transparent security communications
Contact
For security or privacy concerns:
- Security Team: security@tron-energy-rental.com
- Privacy Officer: privacy@tron-energy-rental.com
- General Support: Contact Support